Reviews for TANDRIDGE LEISURE CENTRE, OXTED
1/5 from Paul
2 years ago
2 years ago
I am extremely disappointed after visiting your swimming pool today with my 14 month old son. The changing rooms were absolutely freezing - it was like getting undressed in a meat locker! Who wants to get into a cold pool after changing in an icy cold room?
The locker situation was utterly ridiculous too. Requiring £1 change this is outdated. And of course I didn't have any £1 coins on me, so we had nowhere to put our belongings safely. You even had to pay 20p to use the hairdryer this is absolutely despicable and a little sad.
Even the pool itself was too cold for a children's area. My poor son was shivering after we got out and his lips turned blue while I tried to get his clothes on quickly. This is unacceptable for a pool meant for babies and toddlers.
Frankly, our entire experience today was miserable. The facilities clearly need updating a dam good clean and better maintenance. The changing rooms should be kept at a normal temperatur, a deep clean is well overdue and lockers should accept modern payment methods. If the children's pool cannot be heated properly, then you shouldn't be billing it as kid-friendly.
I wanted to make sure management was aware of how unpleasant our visit was, so these problems can hopefully be addressed. Until then, we will not be returning to your establishment.
3/5 from Andrew
2 years ago
2 years ago
We had a good time, staff were friendly and the changing rooms were clean enough.
But the place has clearly seen better days and is in dire need of some investment.
Parking meter wasn’t accepting cards and didn’t appear to be any alternative to pay by app…
3/5 from Julie
2 years ago
2 years ago
Water in the pool was quite cool. Not suitable for younger children and the showers were freezing. About £13 for 1 adult and a child. The session was only 75 minutes.
A lot of the lockers were broken. You need a pound coin to use them, which is returned.
Changing rooms were not very clean.
Close to the train station.
4/5 from Nick
3 years ago
3 years ago
Clean and well-run municipal leisure centre. Water is often a bit cold, but that’s down to heating costs these days I guess. Swimming lessons are good, my child is making great progress
1/5 from Michael
3 years ago
3 years ago
Water was cold, sauna & steam room shut, lots of broken tiles around the slide area, very dangerous for kids, they've attempted 'repair' some of the broken tiles on the roof pillars by covering them in a PVC plastic, lots of mould around the place, I cant imagine it will be open for much longer. Shame, it was a great place 25 years ago.
1/5 from Peter
3 years ago
3 years ago
I have been a gym member here for 30 years and can honestly say that I have never seen the gym and mens' changing room so dirty. I fully understand the cost pressures on a facility such as this but they should at the very least keep the place clean. The gym machines are in a reasonable order but the floor is disgusting, especially around the edges. Hygiene ought to be their number 1 priority but sadly it has fallen to the bottom of their agenda. While I was in the mens' changing room yesterday a member of staff came in, signed the so-called inspection log, and promptly left. I managed to call out as she was leaving the room that the floor was filthy but she was gone in under 15 seconds. Absolutely no inspection was made. I am seriously considering whether or not to renew my membership.
2/5 from vasy
3 years ago
3 years ago
Nice leisure centre.
But last visit I wasn't that impressed.
Water temperature was low thinking that is kids pool.
None of the things for kids working.
No waves.
5/5 from andy
3 years ago
3 years ago
I go there 8.30 most Saturday mornings for a gym class with Melissa. Excellent classs, always different, always fun. Thank you. And well done Nathan on the till, running back a couple forth to book people in and serve coffee. And he remember s who you are
5/5 from Kaya
3 years ago
3 years ago
A brilliant staff, very helpful and flexible. The swimming pool is a bit too shallow for me at the shallow end, but I worked out a technique to swim nd it's ok. It is a great place for families, a bit less for strictly swimming, but the water is lovely and clean, the changing rooms spacey and the lockers are just there, and many. A nice place to shower before and after the swim.
I did not use the gym, so not able to review it.
Worth noting: I'm here only for about 2 months, and not like in other places, I was offered a pay-monthly membership which can be cancelled when I leave.
Easy parking too.
So, all good.
5/5 from Sammie
3 years ago
3 years ago
Clean facilities with cleaning stations provided in the gym. Staff not always in the gym but easy to find someone at the front desk if needed. Swimming pool changing areas are usually fairly clean but not always perfect but what else can you expect when so many people visit every day because it’s such a great pool! Worth visiting with children or families, there’s a nice cafe here too. Solo swimming also good availability as swimming lanes are often open and separate from the open swimming side.